Tuesday, April 23, 2024

KAA Unveils “Airport Mtaani” to Improve JKIA Luggage Handling

KAA and HALA Nairobi launch Airport Mtaani at JKIA for passenger luggage

The Kenya Airports Authority (KAA) has appointed Hala Nairobi Airport Companies to handle unaccompanied baggage on the Jomo Kenyatta Worldwide Airport (JKIA). Dubbed, Airport Mtaani, KAA believes this initiative will streamline providers and improve passenger expertise at JKIA upon arrival.

Gone are the times of getting to undergo safety screening simply to test in your baggage. This streamlined course of saves time for passengers upon arrival,” stated Caled Kositany, KAA Board Chairman.

The initiative includes coordination between contracted floor handlers and airways at Kenya’s predominant airport. Airport Mtaani and airways will share all related data concerning baggage inquiries. This implies passengers can shortly confirm the standing of their baggage with out pointless delays.

Complaints of lost luggage at JKIA are usually not a rarity, therefore, vacationers will hope this partnership will mitigate the issue. In 2022, the COMESA Competitors Fee (CCC) said it might wonderful airways for loss or injury of passenger baggage.

If any such airways are discovered fallible, the fee is not going to hesitate to invoke the provisions of the regulation which can embrace a penalty of as much as 10 p.c of the full turnover of the airline generated within the COMESA area,” said the company’s CEO Willard Mwemba.

Airport Mtaani Critic

Nonetheless, the Airport Mtaani program has already acquired harsh critic. ICT skilled, Tom Makau, noticed that the method takes shut to 1 hour earlier than a passenger receives their baggage. He opined that it was mistaken for KAA to cost passengers for such a prolonged course of.

Hala Nairobi airport providers was based in 2014 by Humphrey Hala. He at present serves as the corporate’s Chief Government Officer. The corporate is headquartered at JKIA terminal 1D landside. It’s an airport baggage facilitation firm that counts Qatar Airways, Kenya Airways, Etihad airways, Emirates Airways, Egypt air, Commerce winds aviation and Turkish airways amongst its clientele.

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